PRIVACY POLICY

Welcome to Dil Hai Pakistani!

Dil Hai Pakistani is owned and operated by Dil Hai Pakistani, Inc.

Dil Hai Pakistani values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we retain it in our databases and, if necessary, with whom we share it.

By using the platform, you are accepting the practices described in this privacy policy. Your use of the platform is also subject to our terms and conditions. In this privacy policy, the words "platform" refers to the Dil Hai Pakistani website, "we", "us", "our" and "Dil Hai Pakistani" refers to Dil Hai Pakistani and "you" and "user" refers to you, the Dil Hai Pakistani user.

This privacy policy may change from time to time. Your continued use of the platform after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been developed and is maintained in accordance with all applicable state and federal laws, and in particular, the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

 

 

  1. GENERAL INFORMATION

The personal data of the users that are collected and processed through the website:

Will be under responsibility and in charge of:

  • Dil Hai Pakistani, Inc.
  • policies@dilhaipakistani.com

 

  1. TYPES OF INFORMATION GATHERED

The information we collect from our users helps us to deliver our services efficiently and to personalize and continually improve the user's experience on the platform. These are the types of information we collect:

Information You Give Us. You provide information when you perform the following actions on the website:

  • You register as a user.
  • Request to verify your account.
  • Create a store and publish products.
  • Purchase products.
  • Post classified ads.
  • Post a job or apply for a job.
  • Create an event.
  • Buy a ticket for an event.
  • Publish or share content or publications.
  • Post a matrimonial profile.
  • Post a donation campaign.
  • Make a donation.
  • Create a poll (select users).
  • Register as a volunteer.
  • Purchase advertising within the website.
  • Contact Dil Hai Pakistani through our contact information or contact forms.

As a result of those actions, you might supply us with the following information:

  • First and last name
  • Age and date of birth
  • Nationality and place of birth
  • Company name
  • Email address
  • Phone number
  • Address
  • ID card
  • Passport
  • Tax Identification Number
  • Profile photos
  • Employment information (resume)
  • user content
  • Any additional information relating to you that you provide to us directly or indirectly through our platform or online presence such as ‘cookies’.

Dil Hai Pakistani will not collect any personally identifiable information about you unless you provide it.

Information Collected Automatically: By accessing and using the platform you automatically provide us with the following information:

  • IP address
  • Operating system
  • Referring URLs
  • Mobile device ID

Payment information: users' payment information will be processed by the payment processors available on the platform (Stripe). These payment processors will process and store your data securely and for the sole purpose of processing transactions within the platform. Dil Hai Pakistani reserves the right to contract any payment platform available on the market, which will process your payment data for the sole purpose of processing transactions within the platform.

View Stripe's privacy policy here:

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device, and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the platform and improve our service.

Please consult Google's privacy policy here:

Contact information: We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any Dil Hai Pakistani server and will be stored on the respective server of our email service.

 

  1. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the platform will be retained for the time necessary to provide the functionalities and services available on the platform and until the user maintains the user account on the platform or decides to close it or until Dil Hai Pakistani closes and deletes the user account or until the user requests the deletion of his/her data. Dil Hai Pakistani may retain personal data for a longer period where the user has given consent to such processing, provided that such consent is not withdrawn. In addition, Dil Hai Pakistani may be obliged to retain personal data for a longer period if this is necessary for compliance with a legal obligation or by order of an authority. Once the retention period expires, the personal data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be asserted once the retention period has expired.

 

  1. HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect, and improve our platform and services. We use personal information collected through our platform as described below:

  • Identify you as a user in our system.
  • user registration.
  • Verify user accounts.
  • Publish user profiles.
  • Facilitate content publishing.
  • Facilitate the creation of stores and publication of products.
  • Facilitate the purchase of products.
  • Facilitate the publication of classified ads.
  • Facilitate the creation of events and purchase of tickets.
  • Facilitate job posting.
  • Facilitate application to jobs posted by companies.
  • Facilitate communication and contact between users.
  • Display advertising on the website.
  • Provide reporting option.
  • Investigate user reports.
  • Process payments and transactions.
  • Process payout of funds to users.
  • Process recurring subscription payments.
  • Process payment or discount of Dil Hai Pakistani's commissions,
  • Facilitate the creation of donation campaigns.
  • Facilitate donating to donation campaigns posted by users.
  • Understand and enhance your experience using our platform.
  • Respond to your comments or questions through our support team.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
  • Send you communications related to Dil Hai Pakistani and our services.
  • Marketing purposes of Dil Hai Pakistani.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

 

  1. HOW WE OBTAIN YOUR CONSENT

Users provide their consent to the processing of their data when they perform the following actions on the website:

  • You register as a user
  • Request to verify your account
  • Create a store and publish products
  • Purchase products
  • Post classified ads
  • Post a job or apply for a job
  • Create an event
  • Buy a ticket for an event
  • Publish or share content or publications
  • Post a matrimonial profile
  • Post a donation campaign
  • Make a donation
  • Create a poll (select users)
  • Register as a volunteer
  • Purchase advertising within the website
  • Contact Dil Hai Pakistani through our contact information or contact forms.

By taking any of the above actions, you consent to our collection, storage, and use of your information under the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.

 

  1. HOW WE SHARE INFORMATION

The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information solely and exclusively as described below.

Third-Party Service Providers. We use third-party services to perform certain functions on our behalf and through our platform and services. Examples include processing payments and payouts (Stripe), sending emails, analyzing data, providing marketing assistance, and delivering search results.

These third-party services and tools may have access to personal information needed to perform their functions but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

Shipping information: By placing an order on the platform through the "Shop" section, the user accepts and understands that his/her personal information will be shared with the shipping company Easyship for the sole and exclusive purpose of facilitating the shipment and delivery of the products purchased.

See Easyship's privacy policy here:

Marketing: By using the website and the functionalities available on the platform, you consent to the use of your personal information, including name and email address for the sole purpose of sending you marketing communications related to Dil Hai Pakistani. Dil Hai Pakistani respects your privacy and does not share this information with unaffiliated third parties. If you wish to stop receiving marketing communications, you may unsubscribe at any time by using the "unsubscribe" option available in the same marketing emails or by submitting your request through our contact information.

Business Transfers. In the event that Dil Hai Pakistani creates, merges with, or is acquired by another entity, your information will most likely be transferred. Dil Hai Pakistani will email you or place a prominent notice on our platform before your information becomes subject to another privacy policy.

Protection of Dil Hai Pakistani and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Dil Hai Pakistani, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Dil Hai Pakistani uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

 

  1. PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide through the website. We restrict authorized access to your personal information to those persons who have a legitimate need to know such information to provide certain functions and to those persons you have authorized to have access to such information. Dil Hai Pakistani follows generally accepted industry standards for data security to protect the personal information you provide and share through the platform, both during transmission and once Dil Hai Pakistani receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Dil Hai Pakistani strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

  1. DATA BREACH NOTIFICATIONS

In the event of a security breach that compromises the confidentiality of our users' personal data, Dil Hai Pakistani undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our platform. We will take all reasonable measures to protect the information and remedy any situation that jeopardizes the security of your data.

 

  1. INTERNATIONAL DATA TRANSFER:

By using our platform, the user agrees that personal data and any other information provided may be stored on servers located outside the United States. These servers may be located in regions that offer a different level of data protection than your country of residence. To ensure data security, we implement current encryption standards and security best practices. This includes technical and organizational measures designed to protect the confidentiality, integrity and availability of user information.

 

  1. RIGHTS

Users who provide information through our platform, as data subjects and data owners, have the right to access, rectify, download, or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
  • Rectify, Restrict, Limit and/or Delete: You can also rectify, restrict, limit, or delete much of your information.
  • Right to be informed: users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
  • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
  • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
  • Rights related to automated decision-making, including profiling: platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

users or holders of personal data provided through the platform may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information. The request to exercise their rights will be attended and answered within a maximum period of 3 working days.

 

  1. RIGHT OF ACCESS AND RECTIFICATION:

Dil Hai Pakistani recognizes the right of users to access and rectify the personal information they provide through the use of the platform. If you wish to review or correct your data, please log in to your account and visit the profile settings section. There you will find options for viewing and updating your information. If you need further assistance, please do not hesitate to contact us through our contact information. Dil Hai Pakistani is committed to ensuring that your personal information is accurate and up to date.

 

  1. CHILDREN’S ONLINE PRIVACY PROTECTION

We comply with the requirements of the data protection regulations concerning the protection of personal data of minors. We do not collect information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take immediate steps to delete that information.

 

  1. THIRD PARTIES

Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information Dil Hai Pakistani collects from you. If you disclose your information to others, whether other Dil Hai Pakistani users or vendors, different rules may apply to their use or disclosure of the information you disclose to them. Dil Hai Pakistani does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Dil Hai Pakistani is not responsible for the privacy or security practices of other platforms, including those that are linked to from Dil Hai Pakistani. Please review the privacy policies of third-party websites or services that you access through the Dil Hai Pakistani platform.

 

  1. CONTACT US

If you have any questions or concerns about this privacy policy and the treatment and security of your data, please contact us through our contact page or through the information below:

Dil Hai Pakistani, Inc.

policies@dilhaipakistani.com